Hi Daniel,

 I tryed turning the machine off & on again & had no success.

 I haven't checked the battery yet, but i will.
 Something i did notice about the battery before the tech installed it was that it looked like it had black criss
 crossing lines running accross one of the contacts. This may be crazy but im hoping there may be tape over it
 from the manufacturer, I will check when i get home.

 Just a question on the battery, if i remove it, do i have to go through the board set up again? Because when first set up, the instructions stated to ensure battery is removed during the set up.
Not sure if this is only the first time you do it?