There are a few key factors to consider here when a 15 Year Old pinball is sold and should be added to any survey so there is no confusion.
1. Did the seller inform the buyers with a description and photos or if local view the machine.
2. Was the pinball sold at a fair price.
3. Is the seller and buyer happy at this stage. If Yes then you do not need to go beyond this point
4. Is the seller contactable with his after sales serive.
5. If any issues arrise does the buyers contact the seller via email or phone to resolve the issue.
6. Is the seller flexible with meeting the demands of the buyer and if not state reason.
7. Once an agreement has been made for compensation on a partial refund or full refund then the matter is closed.
Also as the seller is responsible for the item his sells, then at what point does the buyer take responsibility for purchasing the same item.
Oscar
