Author Topic: Fathom Backglass  (Read 997 times)

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Offline FirePower

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Re: Fathom Backglass
« Reply #15 on: February 09, 2011, 09:50:17 PM »

Sorry, I cannot agree with your assessment of CPR's products.  .....

<and so on, snipped for brevity by Firepwer, but in full one reply below this>


Not quite sure why you've come in so heavily here Nino, you've probably fanned a fire that would have quietly burnt out naturally but I happily stand by what I said.

You (and I and others) quite willingly and happy jump on the band wagon to criticise and ridicule ebayers selling machines that are inaccurately or falsely over described, detailed faults are picked out and articulated on this site so I don't really get why my comment in this thread drew such a strong defence from you.  As I stated I've never bought anything from CPR and I add that I have nothing to gain by either knocking or plugging them or anyone else.

If you contend that being a small business or having saved some machines or having some good products is justification for not completely and accurately describing a product then I do not agree.  CPR know there are faults with a few of their products and yet they do not state these faults - this is dishonest and misleading.  There is absolutely no justification for this. That they are hobbyists is irrelevant, clearly they are running a commercial operation and seeking to make money.

As to the list of products "not up to scratch", putting aside the emphasis you altered by the clumsy cutting of my words which more accurately quoted were "a few products not up to scratch", I was happy enough with what had been listed in this thread (the Fathom bg, the Gorgar and SI plastics) and thought these examples spoke more than well enough to support my comments.  You've expanded the list well but missed a few also; there are minor faults with Diner, Seawitch, BK2000, Comet, EATPM plastics and earlier issues with the plastic used on those for Diner, Banzai and Pinbot. Not all of these are currently for sale and some errors may have been fixed in subsequent reruns.  However it suggests to me that generally their quality control is poor.

When known, faults need to be spelt out on their sales web site so potential purchasers know that they are buying a product that is not a faithful reproduction. Many people will find these faults small or have no alternative and be happy or at least willing to accept them as they are - that's the purchasers' choice to make once they have the full information. I think CPR would look much more credible by doing this.  Additionally having read some of the discussions and answers provided by CPR in this thread and on other forums - RPG and AussieArcade - I find the CPR attitude to mistakes and the responses to customers to be lacking and far below satisfactory.

Finally I didn't and don't set out to crucify them, we are certainly better off with them, my intent was just to recommend caution. I'm glad you're happy with them Nino, but for me, my bottom line remains "I'd beware".