Have to agree that PBR are a bit " last century" but as someone else said a spunky flash website costs big bucks to set up and maintain.
I would like to see perhaps a bit of an expansion to their website even if it were only part numbers, manufacturer , short description, price and maybe dont worry about the picture. Also it would be good if existing account holders could phone thru their credit card number and cop the fees if necessary and as long as that credit card wasn't held in a database I wouldn't think it would be a problem.
I can understand the costs and risks to a seller using Paypus, but I think allowing payment by credit card over the phone would increase business for Steve and make it easier all round.
But, apart from that every time I email with " do you carry this" particular part number I always have a response by next morning, which is pretty good really.