I disagree with you becuase of mine and many others experience but as I also stated, heaps of others may be happy with them and other dealers.
I wouldn 't touch em with a barge pole and if that saves soemone else from being ripped off I don't see that as harsh I see that as helping.
I have no problems with naming any person or comapny I feel are not doing exactly what they say they are going to do.
As always do your research, shop around for the best deal and get what you want not what someone says you want.