hey guys i am the tech you are all talking about , i am having a chuckle at the miss guided accusations being thrown around.
In can write an essay here defending myself but i wont.
I am sorry he wasnt happy with the service because honestly my number one business rule is to keep the customer happy but i obviously fail
in this instance.
25 years as a pinny tech and 1 unhappy customer is still pretty good i would say.
cheers guys.