Author Topic: Stern Thincoat - Dimples & Craters  (Read 40439 times)

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Offline Boots

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Re: Stern Thincoat - Dimples & Craters
« Reply #210 on: August 07, 2016, 12:11:32 PM »
https://www.facebook.com/wheresthecode/?fref=nf

if playfields are ghosting within a few days what will the playfield look like in 6 months time
Maybe if it is looked at another way. Take away the fact that it's a pinball with heavy metal balls flying around which they are supposed to be built to do.
If you bought a tv and the corner of the screen started to get blurry after a couple of days, would you be taking it back to the supplier? Or would you leave it as 95% of the screen is still working correctly. Or if you bought a brand new car and the paint started blistering. I'm sure most people would be taking it back.
If I had parted with my hard earned and this started happening  I'd like something done about it.

I agree
Wouldn't you just take it back to the supplier for them to fix it?
They come with a 12 month warranty, but saying that with Aus law due to the cost of it and the fact that it is marketed as a commercial machine the implied warranty would be much more than 12 months especially in home use.

Offline pinball god

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Re: Stern Thincoat - Dimples & Craters
« Reply #211 on: August 07, 2016, 07:44:36 PM »
You would think so. If its a big concern why wait. I know if and when I am this concerned hell will break out and not just talk on forums.
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Offline Goingpinsane

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Re: Stern Thincoat - Dimples & Craters
« Reply #212 on: August 07, 2016, 10:19:28 PM »
https://www.facebook.com/wheresthecode/?fref=nf

if playfields are ghosting within a few days what will the playfield look like in 6 months time



Maybe if it is looked at another way. Take away the fact that it's a pinball with heavy metal balls flying around which they are supposed to be built to do.
If you bought a tv and the corner of the screen started to get blurry after a couple of days, would you be taking it back to the supplier? Or would you leave it as 95% of the screen is still working correctly. Or if you bought a brand new car and the paint started blistering. I'm sure most people would be taking it back.
If I had parted with my hard earned and this started happening  I'd like something done about it.

 !@# totally agree with you, that's why I posted a picture and one of the reasons I cancelled my order


Sorry swinks. That wasn't aimed at you. Just everyone affected by the ghosting/insert chipping. It looked like some may just accept this problem because the game is really good to play, then regret not doing something at the start.
I hope it gets resolved because from what I've seen , heard and read it's a fantastic game that's unfortunately being buoyed by these insert issues.
« Last Edit: August 07, 2016, 10:21:36 PM by Goingpinsane »

Offline swinks

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Re: Stern Thincoat - Dimples & Craters
« Reply #213 on: August 07, 2016, 10:34:34 PM »
https://www.facebook.com/wheresthecode/?fref=nf

if playfields are ghosting within a few days what will the playfield look like in 6 months time



Maybe if it is looked at another way. Take away the fact that it's a pinball with heavy metal balls flying around which they are supposed to be built to do.
If you bought a tv and the corner of the screen started to get blurry after a couple of days, would you be taking it back to the supplier? Or would you leave it as 95% of the screen is still working correctly. Or if you bought a brand new car and the paint started blistering. I'm sure most people would be taking it back.
If I had parted with my hard earned and this started happening  I'd like something done about it.

 !@# totally agree with you, that's why I posted a picture and one of the reasons I cancelled my order


Sorry swinks. That wasn't aimed at you. Just everyone affected by the ghosting/insert chipping. It looked like some may just accept this problem because the game is really good to play, then regret not doing something at the start.
I hope it gets resolved because from what I've seen , heard and read it's a fantastic game that's unfortunately being buoyed by these insert issues.

No worries, and that is the reason I posted this

I had no intention of upsetting people that are in on a game but felt others considering needed to be aware of what is happening. Personally I bailed for a few reasons outside of pinball but quality issues was a heavy reason for holding back for a while. Great game on so many levels but think it is crap that for a company that has been making pinball for 30 years is having so many issues and not communicating with it's customers. Hopefully they sort it out and look after everyone that has issues.
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Offline pinball god

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Re: Stern Thincoat - Dimples & Craters
« Reply #214 on: August 10, 2016, 10:26:04 PM »
Just unboxed my Ghostbusters LE and phew, thank God, no insert ghosting, but I'm guessing there might be some minor adjustments required. Can't wait to play this baby  %.%
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Offline Brettski

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Re: Stern Thincoat - Dimples & Craters
« Reply #215 on: August 11, 2016, 07:40:35 PM »
Just unboxed my Ghostbusters LE and phew, thank God, no insert ghosting, but I'm guessing there might be some minor adjustments required. Can't wait to play this baby  %.%

You need to be a bit more careful unboxing your pinballs in the future, I think I can see a scratch on the cabinet! ;)

Offline pinball god

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Re: Stern Thincoat - Dimples & Craters
« Reply #216 on: August 11, 2016, 08:15:50 PM »
I'm not great with a box cutter  ^&^
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Offline Freiherr

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Re:
« Reply #217 on: August 11, 2016, 08:53:26 PM »
Colour photos please. Unboxing is a special monent.

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Offline DSB

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Re: Stern Thincoat - Dimples & Craters
« Reply #218 on: August 12, 2016, 07:56:48 PM »
 %.%

Offline swinks

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Re: Stern Thincoat - Dimples & Craters
« Reply #219 on: August 15, 2016, 08:18:23 PM »
one poor guy even has chunks of clear and art coming off all around the playfield after 154 games, gonna affect Stern big time
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Offline swinks

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Re: Stern Thincoat - Dimples & Craters
« Reply #220 on: August 15, 2016, 09:45:32 PM »
it's not a playfield issue but goes to show that having a big factory and heaps of lines of games to build that they are stuffing up even more. This apparently has happened to a few people - 2 different side rails
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Offline Strangeways

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Re: Stern Thincoat - Dimples & Craters
« Reply #221 on: August 16, 2016, 02:11:53 PM »
it's not a playfield issue but goes to show that having a big factory and heaps of lines of games to build that they are stuffing up even more. This apparently has happened to a few people - 2 different side rails

That is pathetic. All this talk of a new factory, can't keep up with demand and they take 12 months to release acceptable code.

I know I've tried to promote Stern as much as I can, but they keep letting themselves down.
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Offline KBRI1700

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Re: Stern Thincoat - Dimples & Craters
« Reply #222 on: August 16, 2016, 06:25:25 PM »
Until people start voting with their wallet then nothing will change.
People can complain about the poor quality but it will all be forgotten when the next title is released.
Watch for the preorder of the LE version.

Offline Freiherr

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Re:
« Reply #223 on: August 16, 2016, 06:43:13 PM »
That top rail looks like it came from an Avengers spare parts bin.

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Offline swinks

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Re: Stern Thincoat - Dimples & Craters
« Reply #224 on: August 16, 2016, 07:00:16 PM »
Alot of people are cancelling and postponing orders so Stern will be noticing.

October 10th or around then is supposed to be the big 30 year celebration and probably bring a lcd / colour dmd along with a new game but they want to fix these issues as it could be the massive negative turn of a big company.
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