Message #183599

[Toads]

it can't come quick enough so we don't have to read the same complaints everyday. Lol

It is funny and it is not.

It's funny that a company can produce defective machines straight off the line, and it is not funny when they keep making commitments to address these issues and at the same time flip over expensive and redundant extras for the title in question. This IS affecting sales and the companies' reputation.

It is funny when visitors look at the machine in all it's glory. Switched off and played only once this year. It is not funny when I could have used the $ to buy 3 or 4 other used games.

It is funny that people ACCEPT this way that Stern sells new games. It is not funny when the fact is that the games' warranty period has effectively not started because the games are not completed.

I definitely see the funny side of it, and I know that I would never recommend a Stern to any prospective NIB buyer, which is not funny.

it can't come quick enough so we don't have to read the same complaints everyday. Lol

Hopefully it's not far off :) code at the moment isn't horrible :) how many kiss owners have got to the wizard mode?  Be patient look at Metallica & TWD both long waits now both classics. We all know that's how Stern do it right or wrong we knew before we parted with our hard on cash. I would rather smaller more frequent updates like acdc but it is what it is.

Can't get to Wizard mode on the LE as the code is not complete and when I did start Wizard Mode last time it was already in the middle of a multiball, and the game effectively locked up and all the balls drained.

I did know that games shipped with basic code, and TWD LE had a code update before it was unboxed, and another quick code update. But the game WORKED FINE. There's a huge difference between providing a reasonable base code so the game can be played. KISS LE does not. We have been told BEFORE we unboxed that SOME games will have sound cutting out and modes crashing the game. This is a DEFECTIVE game - But we were told to hang on and wait for the code update to fix the defective code that causes the issues. That was in OCTOBER.

In my view, my warranty period has not started yet, as it was shipped with factory defects that we are told - will be fixed at the next code update. That's five months, and that's unacceptable.

Before the car analogies start - It is like I just bought a Ferrari, and I can't drive it until they send me the steering wheel. I can sit in the driver's seat and pretend it works. Just like Wizard Mode on the KISS LE. Both the Ferrari and KISS LE just sit in the gamesroom / garage and wait..

The fact that pinheads accept this is the "Stern way of making pinballs" - Fine. Accept it. But I would never look at buying another new Stern until they finish the games just like every other manufacturer has done and will do - except Stern.

It is not good enough. Not in this day and age. Yes - I am considering moving my LE on as it is unplayable.

What other company has finished code on release?
None as far as I know