AMD should come out and most likely will as its a warranty issue. Good luck
Peter
+1 All warranty issues should be done in YOUR home.Who wants to be carting a pinball machine around like a sack of potatoes eveytime there is a problem,the more you transport it the more risk you run in regards to cab damage ect.I use a pin teck from Sydney and he has often stated that he would like to be the teck in that region for the Stern warranty issues.He is a FULL time teck and travells many miles a week in doing repairs on pins ect,and is a whiz on all eras of machines.I suppose it all comes down to keeping it all in house as AMD do not want to out source the repair work ?.
You do wonder if AMD want to keep costs down (performing repairs) through people not wanting to deliver their pins back to the distributor for repairs as it is a pain for us to make the trek there and then back home on the day or return again a period later or even worse risk freighting it. People often would more than likely prefer to try to self diagnose and send just the part it the hope that it solves it as you don't want to risk cab damage.
there should be registered tech's all over the country - maybe do Norbet's course first and be doing tech work as your full time job to qualify = helps the customer and helps AMD = win win
