Everyone has different experiences - I have had nothing but excellent results and service from Samsung and I can say that Sony is without doubt the worst brand for reliability. I onwned a TV repair business for 20 years and the stories I can tell about Sony - let's just say my experience (and that of many many customers) is that it is overpriced, unreliable rubbish!!
Also these days Samsung is one of the few brands left that actually make their own TVs - Sony etc are all simply OEM in China so all you are buying is the badge (and Sony don't even make that).
Any reason you guys chose Samsung over other brands such as Sony?
I've had a bad history with Samsung products and don't trust their longevity
