answered with a question:do we expect dealers/commercial repair business's to offer free advice, when they could be doing themselves out of work?

Ken (skybeau) is probably the only repairer I know who offers free advice.
Good on Ken, allround the best there is.
 

So true Extra Ball , I think you nailed it nicely .
In this case the sellers is 2 states away from the buyer , so with a World apart maybe a bit of assistance from resellers in other states would not be to harmful to their pocket , more of a good mate ship forum thing  

And I have heard Ken is a top bloke so many times over   On Ya Mate