Big thumbs up for Mark C at PSPA

[48]

I know everyone here says what good service the get from Mark, but here is my latest experience.
Firstly, I am not a big customer or anything just a bit here and a bit there.
The other week I ordered a channel piece for the top of my backglass.
Somehow the wrong piece was sent, ( it happens no problem) I contacted him about it,
he ascertained I had the wrong bit, apologised and said he would fix it.
Within 2 days the replacement turns up in my postbox!
To say the least I am stoked.
What a fantastic way to run a business. I can't get that sort of support for my own business, regardless of order size.
Good onya Mark! So if anyone wants to know if his service is any good, tell em to ask me!
Cheers.

[necroscope]

Agreed,last time i ordered a bunch of stuff from psp,they acidently left out some leg protectors,i emailed mark and asked him if he could send some when he get's time and they turned up the next day priority paid express post,made me feel bad about asking about them.

[markc]

thanks guys


yes we make mistakes  ....  I do all the time  ...
we will always try and fix the problem / s   as soon as we can

with the amount of packages going out now  its getting harder and harder to keep up  and yes some to get stuffed up
we will always either refund or replace at OUR expense
Our Business isn't for today's purchase but for next years one and so on
we back up what we sell


mark


(  ps  my wife said the trim was wrong .... and it was my fault ....  so I keep getting told  .....)

[ddstoys]

Yeah never a worry when ordering with psp.  If it's not in stock it usually turns up within a few days.   And sue is probably right mark it's all your fault

[markc]

Yeah never a worry when ordering with psp.  If it's not in stock it usually turns up within a few days.   And sue is probably right mark it's all your fault

thanks  mate .... i think

[GORGAR 1]

I wish I'd never said how good those 9 led flashers where as I ordered some and now have to wait as there out of stock next time I find a good product I keep it to myself

By the way when do you expect more stock Mark I'm hanging for more.

Peter

[v8racefan]

Good work Mark C & co 

Hey mark do you know when you are getting new stock of wide body lock down bars, I want a brand new one for my JD pin. Thanks.

[markc]

I wish I'd never said how good those 9 led flashers where as I ordered some and now have to wait as there out of stock next time I find a good product I keep it to myself

By the way when do you expect more stock Mark I'm hanging for more.

Peter

hi Peter

this week

also have loaded another 50 new LEDS  too

thanks for the kind words

mark

[markc]

Good work Mark C & co 

Hey mark do you know when you are getting new stock of wide body lock down bars, I want a brand new one for my JD pin. Thanks.

we have found a couple mate and are still searching for more as we used them , we saw boxes of lock bars at IPB but are still trying to find them here

mark

[v8racefan]

Cool thanks mark, please put a lock down bar aside for me when you find them.

[markc]

will do mate

mark