Sorry to hear u have had a fault Silverball.  Hopefully you can sort it quickly. Jump on the other forums and report back if u dont mind if u can find anyone else with a hassle or if u find the problem, it may help someone else down thre track.

BUILD QUALITY
My PRO has had no faults at all.  My Pro was absolutely perfect.  I was absolutely impressed with the build quality of my machine. Absolutely perfect in every way shape n form. I was amazed at how well the overall package was put together, not a spec of dust, not a fingerprint on the glass, just faultless, very impressed.

Is everyone else as happy as I am, no problems.