OK - I've screen capped the videos - they are simply too large to upload etc.

Now this post and these pictures need to be taken in context. Please don't be a fool and view these as a "Stern bashing thread".

This is an issue that I took an interest in as Greg used to buy a second playfield for each of his NIB game BECAUSE of this exact issue. I was alarmed at the need to buy another playfield, but that's what he did. The SOLE purpose was to have them sent off to HRP for a proper clearcoat. Now I'm a KISS LE buyer, and if this is what is acceptable or "normal" for NIB buyers, then I'll buy another playfield and have it professionally cleared - I have NO PROBLEM doing that. I have not seen this issue in detail on other games. It is not prevalent on CSI, the other Stern i really like playing.

These are photos of Greg's TWD LE - Circa 100 games. I did not want to move the game outside in the sun - which would have showed every minute detail - I left the game inside the showroom and guided the phone camera under the reflection of the fluro which is overhead. The "craters", "dimples", "divots", "ball impressions" - whatever you want to call them - are ALL OVER the playfield EXCEPT the shooter lane and inlanes / outlanes. They are not isolated to the areas with the fluro reflection, they are everywhere.
































It is a problem for a $11,000 pinball machine to have this issue. I personally think that it is simply not acceptable. In a way, I'm looking forward to other's CONSTRUCTIVE comments, as it may lead to me asking for another playfield. If it is "the norm", then I'll write to Stern asking them if they think it is acceptable.

My question is ;

Is this the normal appearance of a $11,000 pinball's playfield after 100 games ?

Is this an isolated case, and I have a genuine claim to ask Stern for a replacement playfield ?